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IF YOU ARE IN CRISIS OR NEED IMMEDIATE MEDICAL ASSISTANCE PLEASE CONTACT:

Emergencies: Dial 911  •  Health Project Mainline: 231.672.3201  •  Health Project Toll-Free: 1.866.671.4819

Collective Impact Model

What is Collective Impact?

Collective Impact is a name for the health improvement services provided to the community through investments by the hospitals, based on the Community Health Needs Assessment (CHNA). Once every three years, the hospitals engage with a broad spectrum of community experts to identify the health needs of the community served by the hospital. Those needs are then prioritized and serve as the basis for the hospital’s implementation plan to address the community’s health needs. These needs consist of four general categories of health services funded by the hospital: uncompensated care, medical education, medical research, and community programs. Spending levels in each category reflect the needs of the community. Uncompensated care is the highest need in the Muskegon community with so many residents either uninsured or under insured. As a result, the hospital reported spending over $4 million on uncompensated care in 2008.

In addition to uncompensated care, the hospital funds many community programs through the Health Project. In October 2009, the Health Project merged with Mercy Health Partners to serve as the collective impact arm of the health system. In 2009, more than 5,600 individuals received services from the Health Project through programs focused on health and wellness education, chronic disease management, providing access to health care, assistance with medical and dental care for the uninsured, health navigation and advocacy assistance to individuals, and prescription pharmaceutical assistance to those unable to access medications.

The Health Project’s collective impact is embedded in the broad network of collaborative partnerships to ensure that the health needs of the community can be addressed through a fully integrated health delivery system. To see how the Health Project organizes and manages the delivery of its Collective Impact programs and services, view the Collective Impact Collaborative Structure chart, or view the Health Project’s Collective Impact Model itself.

 

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our services

The Health Project provides a number of direct services to eligible members of the community. These services include the following programs:

Service Highlight

Pharmaceutical Access Program: Navigating Resources to Best Assist the Client

“Pharmaceutical Access” is much broader than just funding the cost of prescriptions. It encompasses reviewing a person’s insurance coverage, income and resources, as well as medication needs. We then assist them with navigating insurance enrollment and coverage issues. It also includes exploring opportunities to utilize pharmaceutical company resources, such as copay saving cards and patient assistance programs. The Pharmaceutical Access Program staff look for savings and resources in all areas and help each client navigate those resources as needed.

what’s happening

Pharmaceutical Access Program: Navigating Resources to Best Assist the Client

“I take Trulicity and Toujeo and I am already in the coverage gap. I was wondering if there is any help for getting prescriptions. My cost for …

Community Health Worker Alliance's Legislative Day

Community Health Workers (CHWs) from Mercy Health Muskegon’s Health Project traveled to Lansing on April 10 to participate in Michigan Community Health Worker Alliance’s Legislative Day. CHWs …

The UpFront Coalition: Raising Awareness During STD Awareness Month

In recognition of STD Awareness Month, the UpFront Coalition hosted their first community movie night at the Harbor Cinema Theater in Muskegon. The acclaimed musical, RENT, shows …

Shout! Out

The UpFront Coalition: Raising Awareness During STD Awareness Month

In recognition of STD Awareness Month, the UpFront Coalition hosted their first community movie night at the Harbor Cinema Theater in Muskegon. The acclaimed musical, RENT, shows the struggles of a group of New Yorkers as the AIDS epidemic effects their community.

 

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