Emergencies: Dial 911  •  Health Project Mainline: 231.672.3201  •  Health Project Toll-Free: 1.866.671.4819

CHIR Introduces and Promotes a New MI Bridges Website

The CHIR, the Community Health Innovation Region, is a broad partnership of community organizations, local government agencies, business entities, health care providers, investors, and community members coming together to make a collective impact on the way health care is delivered and received. The goal of this collaborative effort is to improve access to and provisions of health care in our community, ultimately improving the quality of life for all who live here. Using a data driven process, representatives from partnering organizations identify community needs, make decisions, and implement strategies to improve outcomes. Points of focus are physical wellness, behavioral wellness, education, employment, food, housing, environment, and transportation. For more information on the CHIR, please visit .

The CHIR works to create and support linkages between its partners, always with a focus to break down barriers in accessing community resources in Michigan. One such innovation is the promotion and implementation of the MI Bridges initiative, developed as a partnership with MDHHS and found through the new MI Bridges website.

The CHIR collaborated with Community Health Workers at the Health Project to bring physician and provider offices information about the MI Bridge card and the new MI Bridges website. The purpose of the MI Bridge card outlines the process of applying for state benefits, and the MI Bridges website offers additional resources to assist patients in receiving equal health care services.

According to Emma Johnston, a Community Health Worker at the Health Project “The card can walk a client through a step by step process on how to utilize the MI Bridges website. Clients can now apply for benefits, and check the status of their case, without needing to talk to their caseworker. This gives the client more independence and real-time updates on their case. The website also gives the client many resources and information at their fingertips.”

The card also offers resource information and a phone number that a patient can call to speak directly to a HUB Pathways Referral Specialist. If a patient or client needs assistance with accessing the MI Bridges information, they may contact the Health Project and meet with a Community Health Worker to assist them with their account information and applying for benefits. The CHIR hopes that the individual will find other additional resources he or she did not know were available before. This will expose other community partners to local agencies for further collaboration, and in the long term, addressing the social determents of health by breaking down barriers in receiving equal health care services.

On January 1, 2019, the MI Bridges website was updated with current community resources and information due to the partnership with 2-1-1. The website creates a virtual and online source to access 2-1-1 and links sources closest to the client. 2-1-1 is a nationwide service connecting over 14 million people to services every year. Previously, a client would search for local resources through a local 2-1-1 provider, or call 2-1-1. Now, due of the innovative partnership, new and available resources are updated on the MI Bridges website, which may be accessed by phone, computer, etc.

Shonie Blake, a Community Health Worker at the Health Project, notices the positive changes the website will have on clients who apply for benefits. “Caseworkers are going to be relying more on clients to upload their documentation to the MI Bridges account, which means the information will be more accessible to the client and to their caseworkers. Previously, a client would be assigned to one caseworker from DHHS (Department of Health and Human Services). Now, the 360 System will allow multiple caseworkers access to the same case. The updated MI Account System will allow clients to view all of their documentation, receive real-time letters on their case, and have overall improved communication with their caseworkers. Previously, clients would feel disconnected on communication from DHHS. Sometimes it would take weeks to receive letters in the mail or to hear back from their caseworker. Now, all documentation may be accessed online, at the client’s own convenience.”

The CHIR team is urging offices to distribute and promote the Bridge card to every patient due to the unlimited resources patients may benefit from the MI Bridges website. Cards are also available in Spanish. Please contact Michael Ramsey at for more information, or to have the free MI Bridges cards delivered to offices.

Health Project Community Health Workers are here to help create accounts, upload documents, and to answer any questions patients may have about their case. For questions, please call 231-672-3201 or visit us at .

upcoming events

Aug 1, 2019

Muskegon Health Disparities Presents: Unnatural Causes

The Muskegon Health Disparities Coalition is hosting a FREE movie screening of the documentary “Unnatural Causes: Episode 1: In Sickness and In Wealth” on Thursday, August 1, …

Aug 9, 2019

Free Health Screenings Available at Shelby Middle School

The Health Bound Coalition and the Health Project Identify Needs in Oceana.
According to the 2016 Community Health Needs Assessment (CHNA) report for Muskegon, Oceana and Newaygo …

Aug 21, 2019

Free Health Screenings in Oceana County

The Health Bound Coalition and the Health Project Identify Needs in Oceana.
According to the 2016 Community Health Needs Assessment (CHNA) report for Muskegon, Oceana and Newaygo …

our services

The Health Project provides a number of direct services to eligible members of the community. These services include the following programs:

Service Highlight

Pharmaceutical Access Program: Navigating Resources to Best Assist the Client

“Pharmaceutical Access” is much broader than just funding the cost of prescriptions. It encompasses reviewing a person’s insurance coverage, income and resources, as well as medication needs. We then assist them with navigating insurance enrollment and coverage issues. It also includes exploring opportunities to utilize pharmaceutical company resources, such as copay saving cards and patient assistance programs. The Pharmaceutical Access Program staff look for savings and resources in all areas and help each client navigate those resources as needed.

what’s happening

KnowSmoke Educates Community on the Vaping Epidemic

KnowSmoke Coalition members and Tobacco Cessation Specialist, Cyndi Powers, presented to over 100 Muskegon Rotary Club members on Thursday, July 11th. Cyndi presented on the vaping epidemic …

Meet the Health Project Board Chair, Rem Sprague

Q. What is your role at Mercy Health? How does that position you to be influential in your work at the Health Project?

A. I am the …

Highlighting Members of STATS: Straight Talk About Tough Stuff

Jennifer LaChapelle, STATS Coordinator at the Health Project.
Q. How long have you been involved with STATS?

A. I have been the STATS Coordinator for one year …

Shout! Out

Muskegon ALI Logo

Muskegon ALI Completes 2019 Decoy Operations

The Muskegon Alcohol Liability Initiative (Muskegon ALI) and participating agencies would like to recognize the alcohol retailers who have passed the 2019 Muskegon ALI Alcohol Compliance Checks. As a group of law enforcement officers and concerned citizens, our mission is to reduce underage drinking and alcohol-related injuries in Muskegon County.


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